Your Destination for Elegant Clothing
121 E. 9th Ave, Downtown Stillwater                    (405)780-7720
Open 11-6:30 Mon-Fri, 11-4 Sat, by appt. Sun  

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Frequently asked questions

Below you will find answers to some of our most commonly asked questions.  If you have a question not covered below, feel free to use the contact form at the bottom to ask yours; we will get back to you soon with the answer.  
  1. Do I need an appointment?
    Appointments are not needed for shopping in our store but we require appointments for alterations; you can call us at (405)780-7720 or email at [email protected] to schedule yours. Calling is faster!
  2. What should I bring when shopping for a gown?
    If you have them, you should wear the undergarments and shoes you think you will wear with your dress. We have specialty undergarments in stock and can fit you in what you need. We also have a great selection of shoes to finish off your look.
  3. What is your return policy?
    Because of the type of clothing we sell, we have a zero return policy. We want you to love your Formal Fantasy clothing so we offer a free 24 hour hold on your favorite item while you make this important decision.
  4. How do I rent a tuxedo or suit?
    You want to rent your suit 2-8 weeks before the event. We will help you select your style, take measurements, and collect the deposit. Your garments arrive 3-4 days before your event. Trying on is crucial! We will do any last minute alterations. Return them on Monday.
  5. Do you offer layaway?
    Yes! Our layaway is 4 equal payments of 25%, each 1 month apart. Once the items are completely paid for, we can start your alterations or send the items home with you.
  6. When do I pay for alterations/layaway/rentals?
    We collect alterations fees at the end of your first fitting, after we have marked the garments. Layaway payments are due every 30 days. Rental fees are collected 1/2 when you order the tuxedo and 1/2 when you pick up.
  7. Do you alter clothing not purchased at Formal Fantasy?
    Yes! To have your outside garment altered, contact us for a fitting appointment at (405)780-7720 or for[email protected] We will mark your garments for alterations and collect the fees. It will normally be ready a week after you drop it off.
  8. What are your hours?
    We are open 11am to 6:30pm Monday through Friday and 11am to 4pm on Saturday. We also offer Sunday appointments.
CONTACT

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